Robot Technical Support & Production Recovery

When robotic production slows or stops, GLOBAL Automation Technologies helps manufacturers identify problems, restore performance, and strengthen ongoing operations. Our engineers support FANUC systems, controls, vision, programming, retrofits, commissioning, and production launches across demanding manufacturing environments. From urgent troubleshooting to planned modernization, we connect practical engineering expertise with the solutions and talent needed to keep factories moving.

Engineers troubleshooting an industrial robot cell on a manufacturing production floor

Our Robot Support Services

Integrated engineering, troubleshooting, modernization, and staffing support for manufacturers recovering or improving robotic production.

FANUC System Support

Support for FANUC robotic systems from concept and simulation through programming, commissioning, production launch, and long-term technical assistance.

Production Line Upgrades

Modernize existing lines through robot retrofits, controls improvements, manual-to-automated conversions, and new equipment integration while addressing operational requirements.

Turnkey Integration

Coordinate engineering, simulation, controls, vision, build, installation, commissioning, training, documentation, and ongoing support through one integration partner.

Automation Consulting

Evaluate processes, workflows, equipment, facility constraints, and automation opportunities to create practical recommendations before major implementation decisions.

Technical Staffing

Add experienced controls engineers, robot programmers, commissioning engineers, technicians, project managers, and other automation professionals through flexible staffing models.

Vision System Support

Use machine vision for part identification, inspection, tracking, guidance, and process validation when production issues involve variability or quality concerns.

Production Recovery Expertise

Restore Robotic Production With Confidence

GLOBAL helps manufacturers recover robotic production by combining system integration knowledge with hands-on engineering support. Our team can investigate process challenges, review robot programs, evaluate controls and vision, optimize applications, and modernize aging cells. AI-assisted simulation and predictive maintenance tools support faster preparation and earlier identification of potential issues, while our technical staffing model helps provide the people needed to run and improve production. Support scales from single-visit diagnostics and preventive maintenance to project engagements and resident programs with process engineers embedded on site.

Automation engineer reviewing robot programming and production data beside a robotic workcell
The GLOBAL Difference

Why Choose GLOBAL Automation Technologies?

One partner connects robotic systems, engineering expertise, and the talent required to keep production moving.

Integrated Expertise

Automation solutions, services and technical staffing work together under one roof for more coordinated production support.

FANUC Focus

Primary FANUC expertise supports high-precision and hazardous manufacturing applications across demanding production environments.

AI-Assisted Engineering

AI-assisted simulation and predictive maintenance tools help identify issues earlier and prepare more effective robotic solutions.

Global Experience

17+ years, 110+ team members, and work across 22 countries support complex manufacturing recovery challenges.

Meet The GLOBAL Team

Engineers and automation professionals focused on solving manufacturing problems.

GLOBAL Automation Technologies was founded in 2009 to solve manufacturing problems through automation. The company combines automation solutions, services and technical staffing, giving manufacturers access to both the equipment expertise and engineering talent required to operate it. Today, GLOBAL has 110+ team members, offices in 4 countries, and engineering experience across 22 countries. Its work includes FANUC integration, production line modernization, AI-assisted simulation, predictive maintenance, and technical support for demanding manufacturing environments. GLOBAL’s vision is to provide end-to-end automation solutions through one accountable partner, helping manufacturers recover production, improve processes, and build stronger operational capability over time.

EstablishedFounded in 2009
Team110+ automation professionals
Robots Installed700+ FANUC robots installed

Frequently Asked Questions

What does robot technical support include?

Robot technical support may include troubleshooting, robot programming, controls review, machine vision support, process optimization, commissioning assistance, production launch support, and ongoing maintenance guidance. GLOBAL works across robotic applications such as machine tending, material handling, painting, dispensing, welding, assembly, and inspection. The exact support scope is shaped around the production issue, equipment, application, and desired recovery outcome.

Can GLOBAL help recover a production line after a robot problem?

Does GLOBAL support FANUC robots?

Can you support existing robotic equipment or only new systems?

What happens during an automation feasibility study?

Can GLOBAL provide engineers or technicians for production support?

Does GLOBAL integrate machine vision into robotic systems?

How can we begin discussing a production recovery project?

Need service, programming, training or engineering support?

You don't need a defined project to start a conversation. Tell us about your products, your processes, and your automation goals, and learn how GLOBAL approaches automation.

Certifications & Recognition

Certifications & Recognition

FANUC Authorized System Integrator badge

FANUC Level 5 Authorized System Integrator

GLOBAL holds Level 5 standing in FANUC's Authorized System Integrator program.

WBENC certified Women's Business Enterprise badge

WBENC-Certified Women-Owned Business

Certified by the Women's Business Enterprise National Council, helping OEM and Tier 1 buyers meet supplier-diversity goals.

#1 FANUC Robot Purchaser Among North American Integrators (2025) icon

#1 FANUC Robot Purchaser Among North American Integrators (2025)

In 2025, GLOBAL was the #1 purchaser of FANUC robots among North American integrators.

Founded by Former FANUC Engineers icon

Founded by Former FANUC Engineers

GLOBAL was founded by former FANUC engineers, and the team still brings deep FANUC application expertise.

Trusted by FANUC's Paint Systems Group icon

Trusted by FANUC's Paint Systems Group

FANUC's paint systems group has contracted GLOBAL since its founding for installation, commissioning, programming, process development and service support.

95 Robot Programming Projects icon

95 Robot Programming Projects

95 offline and on-site robot programming projects delivered since 2021.

20 Maintenance & Machine-Health Projects icon

20 Maintenance & Machine-Health Projects

20 spare parts, maintenance and machine-health projects delivered since 2021.

638 Service Engagements icon

638 Service Engagements

638 engineering and site service engagements since 2021, with services value holding steady for six consecutive years.

Next-Day On-Site Support icon

Next-Day On-Site Support

Rapid response, with next-day on-site support often available.

Nights, Weekends & Shutdowns icon

Nights, Weekends & Shutdowns

After-hours support for nights, weekends and planned shutdowns.

Supported for Life icon

Supported for Life

Lifetime support covering programming, troubleshooting, preventive maintenance, repairs and upgrades.

Get Your Robotic Production Moving

Tell us about your equipment, production challenge, and support needs so our automation team can discuss practical next steps.

Book a Services Discovery Call

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